Step 1: How to Perform Pre-authorisation #
- Click “Transaction”
- Select “Pre-Auth”
- Put amount, insert card and enter pin number
- Sample Pre-Auth Receipt
![screenshot 2024 02 07 151351](/wp-content/uploads/2024/02/screenshot-2024-02-07-151351-1024x401.png)
Step 1(a): How to charge money from Pre-authorisation amount #
- Click “Transaction”
- Select “Completion”
![screenshot 2024 02 07 151646](/wp-content/uploads/2024/02/screenshot-2024-02-07-151646.png)
- To indicate original Txn number, please refer Txn number on receipt
- Enter the amount that you want to charge to your customer
- Sample receipt of Auth Complete
![screenshot 2024 02 07 155658](/wp-content/uploads/2024/02/screenshot-2024-02-07-155658.png)
Step 1(b): How to release the remaining balance from Pre-authorisation Amount (if any) #
- Click “Transaction”
- Click “Void Complete” and the password is 888888
![screenshot 2024 02 07 152330](/wp-content/uploads/2024/02/screenshot-2024-02-07-152330.png)
- To indicate original Txn number, please refer Txn number on auth complete receipt
- Sample receipt of Complete Void
![screenshot 2024 02 07 152558](/wp-content/uploads/2024/02/screenshot-2024-02-07-152558.png)
Step 2: How to Void Pre-authorisation / To Refund Full Amount of Pre-authorisation to your customer #
- Click “Transaction”
- Select “Void Pre-Auth” and the password is 888888
![screenshot 2024 02 07 154056](/wp-content/uploads/2024/02/screenshot-2024-02-07-154056.png)
- To indicate original Txn number, please refer Txn number on Pre-Auth receipt
- Sample receipt of “Void Pre Auth”
![screenshot 2024 02 07 154235](/wp-content/uploads/2024/02/screenshot-2024-02-07-154235.png)