Payex Response Codes

For details on the response codes and other reference codes for the APIs, you may refer table below or download the Excel reference table at Reference Codes.

FPX #

Response Code	Status
00	Approved
03	Invalid Merchant
05	Invalid Seller Or Acquiring Bank Code
09	Transaction Pending
12	Invalid Transaction
13	Invalid Amount
14	Invalid Buyer Account
1A	Buyer Session Timeout At Internet Banking Login Page
1B	Buyer Failed To Provide The Necessary Info To Login To Internet Banking Login Page
1C	Buyer Choose Cancel At Login Page
1D	Buyer Session Timeout At Account Selection Page
1E	Buyer Failed To Provide The Necessary Info At Account Selection Page
1F	Buyer Choose Cancel At Account Selection Page
1G	Buyer Session Timeout At TAC Request Page
1H	Buyer Failed To Provide The Necessary Info At TAC Request Page
1I	Buyer Choose Cancel At TAC Request Page
1J	Buyer Session Timeout At Confirmation Page
1K	Buyer Failed To Provide The Necessary Info At Confirmation Page
1L	Buyer Choose Cancel At Confirmation Page
1M	Internet Banking Session Timeout
20	Invalid Response
2A	Transaction Amount Is Lower Than Minimum Limit
2X	Transaction Is Canceled By Merchant
30	Format Error
31	Invalid Bank
39	No Credit Account
45	Duplicate Seller Order Number
46	Invalid Seller Exchange Or Seller
47	Invalid Currency
48	Maximum Transaction Limit Exceeded
49	Merchant Specific Limit Exceeded
50	Invalid Seller for Merchant Specific Limit
51	Insufficient Funds
53	No Buyer Account Number
57	Transaction Not Permitted
58	Transaction To Merchant Not Permitted
70	Invalid Serial Number
76	Transaction Not Found
77	Invalid Buyer Name Or Buyer ID
78	Decryption Failed
79	Host Decline When Down
80	Buyer Cancel Transaction
83	Invalid Transaction Model
84	Invalid Transaction Type
85	Internal Error At Bank System
87	Debit Failed Exception Handling
88	Credit Failed Exception Handling
89	Transaction Not Received Exception Handling
90	Bank Internet Banking Unavailable
92	Invalid Buyer Bank
96	System Malfunction
98	MAC Error
99	Pending Authorization (Applicable for B2B model)
BB	Blocked Bank
BC	Transaction Cancelled by Customer
DA	Invalid Application Type
DB	Invalid Email Format
DC	Invalid Maximum Frequency
DD	Invalid Frequency Mode
DE	Invalid Expiry Date
DF	Invalid e-Mandate Buyer Bank ID
FE	Internal Error
OE	Transaction Rejected As Not In FPX Operating Hours
OF	Transaction Timeout
SB	Invalid Acquiring Bank Code
XA	Invalid Source IP Address (Applicable for B2B2 model)
XB	Invalid Seller Exchange IP
XC	Seller Exchange Encryption Error
XE	Invalid Message
XF	Invalid Number Of Orders
XI	Invalid Seller Exchange
XM	Invalid FPX Transaction Model
XN	Transaction Rejected Due To Duplicate Seller Exchange Order Number
XO	Duplicate Exchange Order Number
XS	Seller Does Not Belong To Exchange
XT	Invalid Transaction Type
XW	Seller Exchange Date Difference Exceeded

Card #

Note: This is applicable for one-time card payment, credit card instalment payment and auto debit (subscription payment).

Response Code	Status
00	Approved
01	Refer To Issuer
02	Refer To Issuer, special condition
03	Invalid Merchant ID
04	Pick Up Card
05	Do Not Honour
06	Error
07	Pick Up Card, special condition
08	Check Signature/Id or Honor with ID
10	Partial Approval
11	VIP Approval
12	Invalid Transaction
13	Invalid Amount
14	Invalid Card No
15	Invalid Issuer
16	Approved to update track 3 (Reserved)
17	Customer Cancellation (Reversal only)
19	Re-enter Transaction
21	No Transactions
22	Related Transaction Error; Suspected Malfunction
23	Invalid/Unacceptable Transaction Fee
24	Invalid Currency Code
25	Terminated/Inactive card
30	Message Format Error
31	Bank ID Not Found
32	Partial Reversal
38	PIN Try Limit Exceeded
41	Card Reported Lost
43	Stolen Card
44	PIN Change Require
45	Card Not Activated For Use
51	Insufficient Fund
52	No Checking Account
53	No Savings Account
54	Expired Card
55	Invalid PIN
56	Invalid Card
57	Transaction Not Permitted to Cardholder
58	Transaction Not Permitted to Terminal
59	Suspected Fraud
61	Over Limit
62	Restricted Card
63	Security Violation
64	Transaction does not fulfill AML requirement
65	Exceeds Withdrawal Count Limit
68	Transaction timeout (No reply from acquirer)
70	Contact Card Issuer
71	PIN not changed
75	PIN Tries Exceeded
76	Invalid Description Code
77	Reconcile Error
78	Invalid Trace No
79	Batch Already Open
80	Invalid Batch No
83	Unable to verify PIN
85	Batch Not Found
86	PIN Validation Not Possible
87	Purchase Amount Only, No Cash Back Allowed
88	Cryptographic Failure, Call Issuer
89	Invalid Terminal ID
91	Issuer/Switch Inoperative
92	Destination Cannot Be Found for Routing
93	Transaction cannot be completed; violation of law
94	Duplicate Transaction
95	Total Mismatch
96	System Malfunction/Error
98	Issuer Response Not Receive by UnionPay
99	Declined
N7	Decline for CVV2 failure
P1	Failed 3D Authentication

GrabPay #

Response Code	Status
00	success
01	failed
01	confirm_failed
01	consent_required
01	invalid_argument
01	invalid_request
01	mfa_not_completed
01	server_error
01	session_expired
02	cancelled
03	authorisation_declined
09	processing

TNGD #

Response Code	Status
00	SUCCESS
01	FAILED
01	CLOSED
09	INIT

Shopee #

Response Code	Status
00	Success
01	Failed
09	Processing

Riipay #

Response Code	Status
00	Accepted
00	Success
01	Failed
01	Cancelled by Customer
01	Gateway Request Error
01	Not Found
01	Payment Failed
01	Too Many Requests
01	User Limit Exceeded

Split #

Response Code	Status
00	approved
09	in_progress
12	failed

Batch (For Collection) #

Note: This is applicable batch collection status under subscription payments.

Response Code	Status
00	Processed
01	Pending
02	Submitted
03	Expired
04	Retrying
05	Cancelled

BILLING (For Direct Debit) #

Response Code	Status
00	Approved
01	INSUFFICIENT_FUNDS
02	ACCOUNT_CLOSED
03	NO_ACCOUNT
04	INVALID_ACCOUNT_NUMBER
05	WITHDRAWAL_FREQUENCY_EXCEEDED
06	RETURNED PER OFI’S REQUEST
07	AUTHORISATION REVOKED BY CUSTOME
08	PAYMENT STOPPED
09	WITHDRAWAL_LIMIT_EXCEEDED
10	CONSUMER ADVISE NOT AUTHORISED
11	MISMATCH ACCOUNT TYPE
14	ACCOUNT HOLDER DECEASED
15	BENEFICIARY DECEASED
16	ACCOUNT FROZEN
17	FILE RECORD EDIT CRITERIA
20	NON_TRANSACTION_ACCOUNT
21	INVALID COMPANY IDENTIFICATION
22	INVALID INDIVIDUAL ID NUMBER
23	CREDIT ENTRY REFUSED BY RECEIVER
24	DUPLICATE ENTRY
32	UNABLE_TO_PROCESS

ENRP #

Response Code	Status
00	Approved
01	Signature Differ
02	Invalid Account Number
03	Signature Incomplete
04	Amendment Not Countersigned
05	Different Account Holder
06	Others
81	Missing Mandatory Fields
82	Invalid Data
83	Duplicated Form
84	Missing Signature
85	Unclear Image

Mandate #

Note: This is applicable for both direct debit and auto debit subscription payments.

Response Code	Status	Description
01	Draft	Awaiting submission of mandate
02	Pending Authorization	Awaiting customer’s authorization
03	Pending Approval	Awaiting bank’s approval. Please wait 2 days for direct debit
04	Approved	Mandate approved
05	Rejected	Customer’s authorization was rejected
06	Terminated	Mandate terminated
07	Expired	Mandate expired